Built for Shopify brands $1M–$100M

Tie every metric, customer and order into one knot.

Knotly is the analytics, finance and operations super-app that replaces the dozen tools your team duct-tapes together. P&L, retention, reviews, bundles, preorders, supply chain — one platform, one model of the truth, one AI agent doing the work.

Installs in 2 minutes No credit card Reads Shopify, Klaviyo, Meta, Google, Xero
Trusted by 1,400+ Shopify brands tying things together — including
The Platform

Three jobs your stack does badly. One platform that does them well.

Knotly replaces the analytics dashboard, the finance plug-in, the reviews app, the bundle builder, the preorder tool, the PO spreadsheet and the agency you hired to glue them together.

01 / Analyze

See your whole store as one number.

Real-time P&L, true LTV, cohort retention and forecasts — across every channel, currency and warehouse.

  • Dashboard & KPIs
  • Profit & Loss (Xero / QBO sync)
  • Retention & LTV by cohort
  • Channel attribution & forecasting
02 / Engage

Turn every order into a relationship.

Reviews collection, sentiment AI, Meta Ads automation and on-brand replies — all driven by your actual data.

  • Reviews Collection Platform
  • Reviews AI (reply & classify)
  • Meta Ads Agent Automation
  • Customer segments & winbacks
03 / Operate

Ship the orders. Quietly.

Bundles, preorders, purchase orders and a one-click EU withdrawal flow that keeps lawyers off your back.

  • Bundles & A/B testing
  • Preorders & thresholds
  • Purchase Order Management
  • EU Withdrawal Form & Button
Knotly Agent · Always-on

An AI ops manager who actually reads your data.

The Knotly Agent watches every metric, every order and every review — and tells you only what matters. It drafts the winback, writes the reply, queues the bundle. You approve.

Anomaly detection

Spots a refund spike, a CAC drift or a stockout risk before you check the dashboard.

Drafts the action

A flow, a reply, a bundle, an ad — pre-filled in your brand voice, ready for one-click approval.

Reports to you, not to itself

Morning brief in Slack or email — what changed, what it did, what needs you.

Meet the Agent
Knotly Agent
Daily brief · May 16, 7:02am
4 actions

Good morning, Jess. Three things from overnight:

  1. Cedar Soy 9oz will stock out in 6 days — I queued a PO draft for 1,200u with your usual vendor.
  2. Velvet Reed got 8 reviews overnight, avg 4.6. Drafted replies for the 2 that mentioned shipping.
  3. Meta ad set "Summer Refresh — Lookalike" ROAS dropped to 1.8 — paused, moved budget to top-performer.
Approve PO draft → Aurora Wax Co. · 1,200u · $4,820supply chain
Send 2 review replies (preview drafts)reviews AI
Budget reallocated · +$140 → Bestseller Carouselmeta agent
Draft "Summer Refresh" bundle for review · +$8.4k projectedbundles
Profit & Loss · April 2026
Reconciled with Xero · 100%
Final
Gross revenue$248,612+12%
Discounts & refunds−$18,420+4%
Net revenue$230,192
COGS−$82,140
Shipping & fulfilment−$24,612
Ad spend (Meta + Google)−$38,840+18%
App & tool stack−$4,210
Net profit$80,390+8.1%
Net margin34.9%
Finance

The first profit number you'll actually trust.

Knotly pulls every order, refund, ad spend line and Xero/QBO journal into one live P&L. Per-SKU, per-channel, per-country, per-customer — drilldown to the journal entry behind any number.

Real margin per SKU, per channel

COGS, ad cost, shipping, fees — properly allocated. No more "blended ROAS" delusions.

13-week cashflow forecast

Driven by your real preorder schedule, PO commitments and seasonal cohort behaviour.

Month-end in 5 minutes

Auto-reconciliation against Xero, QuickBooks, Stripe, Shopify Payments and your bank feed.

Every Feature

Ten apps you can finally cancel.

Each feature ships with the AI agent, the same data model and the same warm interface. No more 12 dashboards in 12 tabs.

Analyze

Live dashboard

One screen with revenue, profit, orders, repurchase and the three things changing today. KPIs you can drill into infinitely.

Analyze

Profit & Loss

Live P&L per channel, per SKU, per country. Reconciles with Xero, QuickBooks and Stripe nightly. Drill to journal in two clicks.

Analyze

Retention & LTV

Cohort curves, predicted LTV per customer, segments that update themselves. Spot churn risk before the unsubscribe.

Engage

Reviews AI

Classifies sentiment, clusters topics, drafts on-brand replies. Flags the one negative review buried under 200 five-stars.

Engage

Reviews Collection Platform New

Post-purchase SMS, email and on-site widgets that lift review rate 3–6×. Photo, video, Q&A, Klaviyo-style automations.

Engage

Meta Ads Agent AI

Watches Meta & IG ad spend hourly. Pauses losers, scales winners, rotates creative, reallocates budget by margin — not blended ROAS.

Operate

Bundles & A/B

Visual bundle builder with AI-suggested combinations. A/B test offer mechanics, see margin lift in real time.

Operate

Preorders

Run preorder campaigns with thresholds, partial captures, ship-date promises. Notifies buyers when batches release.

Operate

Purchase Orders New

Supply-chain ops with vendor catalogs, MOQs, lead times, landed-cost tracking. PO drafts from forecasted stockouts.

Operate

EU Withdrawal Form & Button New

One-click compliant withdrawal flow for EU buyers — model form, customer portal, refund tracking. Keeps you on the right side of consumer law.

Operate

Bulk Ops

Run thousand-row updates with confidence. Edit prices, tags, metafields, customer attributes in a spreadsheet that previews the diff.

Knotly Agency

When the software isn't enough, the team builds the rest.

Most Shopify brands don't need another tool — they need someone who can read their P&L, fix the theme, automate the boring parts, and ship the model. Our agency does that, on top of the platform.

Book a scoping call
/ 01

Data & BI Services

Warehouse design, dbt models, Looker / Metabase dashboards. We build the data layer your finance and growth teams actually share.

From €8k4–8 wks
/ 02

Shopify Theme Development

Performance-obsessed Shopify themes. Section-based, accessible, fast on a 4G connection. Migration from Liquid 1.0 to OS 2.0.

From €12k6–10 wks
/ 03

Ecommerce Automation

Connect Shopify, Klaviyo, Gorgias, ERP and warehouse. Workflows that handle returns, NDR, fraud, supplier comms — without humans.

From €6k3–6 wks
/ 04

AI Transformations

Strategic engagements: pick the right AI bets for your business, build the prototypes, train your team, ship to production.

Retainer3–12 mo
/ 05

Machine Learning

Custom models — demand forecasting, churn prediction, recommendation systems, dynamic pricing. Trained on your data, deployed in your stack.

From €20k6–14 wks
Customers

Brands tying things together with Knotly.

"We killed six tools the week we installed Knotly. Our finance team got their Tuesdays back, and the Agent caught a refund spike we'd have noticed two weeks late."
MR
Mara Ruiz
CFO · Cedar & Linen · $14M GMV
$11k/mo
Tool stack reduced by 8 SaaS subscriptions in the first quarter.
JT
Jonas Tøn
COO · Northfold
3.2×
Review collection rate after we switched. The replies feel like they came from us.
AC
Amélie Cho
Founder · Maison Velvet
Pricing

One price for the whole knot.

No per-seat games. No revenue clawbacks. Scale with GMV bands, cancel anytime. Agency services billed separately.

Starter
For Shopify stores under $3M GMV finding their feet.
149/ mo
Billed monthly · 14-day trial
  • Dashboard, P&L, Retention
  • Reviews AI & Collection
  • Bundles & Preorders
  • EU Withdrawal flow
  • 3 connected channels
  • Knotly Agent (read-only)
  • Purchase Orders
Start free trial
Scale
For $25M+ brands with a CFO who's tired.
Custom
Volume pricing · SLA · dedicated rep
  • Everything in Growth
  • Multi-store consolidation
  • Custom Agent tools
  • Dedicated data warehouse
  • SAML SSO + audit log
  • Agency engagement bundle
  • Quarterly business reviews
Talk to sales
Integrations

Connects to the stack you already run.

SShopifynative
KlKlaviyo2-way sync
MMeta Adsapi
GGoogle Adsapi
XXeroaccounting
QbQuickBooksaccounting
StStripepayments
GrGorgiassupport
SkSlackalerts
NNotiondocs
PPinterestapi
+40+ morebrowse
Common questions

Before you ask.

How long does Knotly take to install?+

Two minutes for the Shopify app. About 15 minutes more to connect Klaviyo, Meta, Google and your accounting system — we walk you through each one. Most stores have a real dashboard within the first hour. Historic P&L backfill takes 12–24 hours depending on data volume.

Will Knotly Agent do things without me approving them?+

By default, no — every action sits in a queue for approval. On the Growth plan you can grant the Agent specific autonomous powers (pause underperforming ad sets, reorder replenishment SKUs under a spend cap, send pre-approved review replies). You always see what it did, and you can roll back any action.

What does the EU Withdrawal Form actually do?+

It's a Consumer Rights Directive-compliant withdrawal flow: the model form Annex I form embedded on your storefront and customer portal, a one-click "Withdraw" button on order pages, automatic refund processing in Shopify, and an audit log for your records. We keep the legal templates updated as EU and national consumer law changes.

How is this different from Triple Whale / Lifetimely / Northbeam?+

Those are analytics dashboards. Knotly is a platform — analytics is one corner of it. You also get reviews, bundles, preorders, supply chain, EU compliance and an AI agent that actually takes action. And it costs less than just the analytics tool you're paying for now.

Can I use Knotly without the agency services?+

Absolutely. 90% of customers only use the platform. The agency is there for brands that want help with theme development, custom ML models, data warehouse build-outs or strategic AI engagements — usually when an in-house team needs senior firepower for a quarter.

What about my data? Where does it live?+

EU data stays in EU regions (Frankfurt, AWS eu-central-1). US data in us-east-1. We're SOC 2 Type II audited, GDPR-compliant, and we sign DPAs without lawyers needing a quarter to negotiate. Your data is yours — export everything any time as Parquet, CSV or direct warehouse connection.

Get Knotly

Tie it all together.
By Friday.

Install the Shopify app, connect your stack, see your real numbers within an hour. Cancel anytime. We'll even import your historic data for free.

Start 14-day trial Book a 30-min demoNo card required · 1,400+ brands already inside